How do I register my case for warranty?
For warranty or future product orders, please contact the manufacturer Forster VGV at info@forstervgv.com
Your serial number is located on a sticker under the foam inserts & liner on the non-handle side of the case. If you don't have a serial number, please enter your website or Amazon order number instead.
What is covered under warranty?
ForsterVGV warrants that the VinGardeValise will be free from defects in materials and workmanship for 10 years from date of purchase. The warranty does not cover damage resulting from abuse, airline mishandling, or wear and tear. The warranty does not cover the contents of the VinGardeValise if they are lost, stolen, or damaged. We will provide wheel, handle, and zipper replacements. We only ask that you pay shipping on these replacement items.
How to file a warranty claim or order replacement pieces?
For warranty or future product orders, please contact the manufacturer Forster VGV at info@forstervgv.com